Topics For FAQ

I get an error when trying to play the AVI file
When I try to submit video I get "Login Failed"
I get a "Session Expired" message when I try to login to AVR
Voice-over skips or jumps when reading end of sentences (add a few extra spaces at the end)
TTS conversion failed
Can I buy more credits?
Will my videos still work if I cancel my account?
Will the videos distributed to video sites work after I cancel my account?
What is the dual benefit of using coupon code?
How can I keep track of multiple AVR marketing campaigns (use discount codes)
I changed the voice, but the voice-over didn't change
My screen is grayed out at the end of the wizard and I am unable to save the video
I edited my video in the Advanced Editor but when I could not see the changes when I preview it
How to set voice-over such that it reads all the text
I couldn't save the project...the Select Publishing Options page is all grayed out
Why the hyperlinks in a video do not work?
Why my credits suddenly disappeared (credits expire at end of billing cycle)
My voice-over has problem with and - characters (remove the characters from the voice-over text)
How to open existing projects (Start New_
Do I have to sign-in to the video sites every time I want to submit a video?